Terms of Service | InmiBot Spain Immigration AI

Last updated: 28 August 2026

These Terms of Service (“Terms”) govern access to and use of InmiBot and related services, websites, applications, tools, and features (collectively, the “Service”) operated by InmiBot (“I”, “me”, “my”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Operator identity

Operator: InmiBot
Trade name: InmiBot
Contact email: info@inmibot.es

2. Description of the Service

InmiBot is an informational digital service designed to help users understand immigration-related procedures in Spain. The Service may include:

an AI-powered chatbot using retrieval-augmented generation (RAG),
general information about Spanish immigration procedures and documentation,
tools to help users organize or pre-fill forms based on user-provided information,
tracking or monitoring tools for public appointment availability (“cita previa”),
optional notifications, including Telegram alerts.

3. No legal advice

InmiBot is not a law firm and does not provide legal advice.
The Service is provided for general informational, educational, and organizational purposes only.

Use of the Service does not create:

an attorney-client relationship,
a legal representation relationship,
a fiduciary relationship,
or any professional advisory relationship.

The chatbot, form helper, monitoring tools, and any other output may assist you in understanding procedures, but they do not replace:

advice from a qualified immigration lawyer,
advice from an accredited professional,
official information published by Spanish public authorities,
or direct guidance from the relevant administrative office.

You are solely responsible for reviewing all information before relying on it or submitting any form, request, or application.

4. No guarantee of accuracy or availability

While I aim to provide useful and updated information, I do not guarantee that the Service is:

accurate,
complete,
current,
error-free,
suitable for your specific circumstances,
or continuously available.

Immigration laws, administrative practices, forms, fees, documentation requirements, and appointment systems may change frequently. AI-generated outputs may contain inaccuracies, omissions, or misleading statements.

You should always verify important information with official sources or a qualified professional.

5. Eligibility and acceptable use

You may use the Service only if you can legally enter into a binding agreement under applicable law.

You agree not to:

use the Service for unlawful, fraudulent, or misleading purposes,
provide false or impersonated identity data,
use the Service to harass, threaten, or violate the rights of others,
attempt to reverse engineer, scrape, overload, disrupt, or compromise the Service,
interfere with security features,
upload malware or harmful code,
use bots or automated tools to abuse the Service,
use the Service in a way that violates third-party terms, including Telegram’s terms where applicable.

6. User responsibility

You are responsible for:

the accuracy of the information you provide,
ensuring you have the right to provide any data entered into the Service,
reviewing generated outputs before using them,
deciding whether and how to use any draft, form assistance, or alert generated by the Service.

If you submit information about another person, you represent that you have a valid legal basis or authorization to do so.

7. Immigration-related and sensitive information

The Service may involve information that is highly personal, including information related to nationality, residence status, identity documents, family situation, employment, education, or administrative matters.

You should only provide the information necessary to use the relevant feature.
Please do not provide unnecessary confidential or sensitive data.

8. Cita previa monitoring and Telegram alerts

The Service may include a feature that checks for the availability of public appointments and sends alerts, including via Telegram channels or bots.

The appointment availability monitoring and alert feature is not sold, offered for sale, or available for purchase as a standalone service. It is provided free of charge as a complimentary feature when you purchase another paid InmiBot service, such as access to the informational assistant or form-support tools. The price paid is exclusively for those other paid services; no part of the price is charged or allocated to appointment monitoring or alerts.

By using these features, you acknowledge and accept that:

appointment availability depends entirely on third-party public systems,
I do not control those systems,
I do not guarantee that alerts will be timely, accurate, or delivered,
I do not guarantee that an available slot will still be available when you access it,
Telegram is a third-party service subject to its own terms and privacy practices,
joining a Telegram channel or interacting with a Telegram bot may reveal certain information to Telegram or, depending on configuration, to other users.

You are responsible for reviewing the privacy implications of using Telegram.

9. Accounts and security

If the Service allows account creation, you are responsible for:

maintaining the confidentiality of your login credentials,
all activity under your account,
notifying me promptly of any unauthorized access or suspected security incident.

I may suspend or restrict access where reasonably necessary to protect the Service, users, or comply with legal obligations.

10. Paid features

If the Service includes paid plans or paid features:

prices, billing terms, and included features will be shown before purchase,
subscriptions may renew automatically if stated at checkout,
fees are generally non-refundable except where required by law or expressly stated otherwise,
pricing may be updated prospectively with prior notice where required.

Paid plans cover only the paid services identified at checkout, including, as applicable, the informational assistant, research features, form-support tools, and related account features. Appointment availability monitoring and alerts are a complimentary benefit, carry no separate price, and do not form part of the consideration paid for a plan.

If the Service includes both free and paid plans, differences in features may apply, but core privacy rights apply to all users.

11. Data deletion and account closure

Users may request deletion of their personal data and account in accordance with the Privacy Policy and applicable law.

This includes, where applicable:

deleting chat sessions,
deleting saved form data,
disabling monitoring and alerts,
deleting the user account.

These rights apply to both free and paid users, subject only to limited lawful retention obligations for legal compliance, fraud prevention, security, or legal claims.

12. Intellectual property

I or my licensors retain all rights, title, and interest in and to the Service, including its software, design, branding, databases, and content, except for content lawfully submitted by users.

Subject to these Terms, I grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for personal or internal lawful purposes.

You may not copy, reproduce, distribute, modify, resell, or create derivative works from the Service except as permitted by law or with prior written permission.

13. User content

If you submit prompts, documents, messages, uploaded text, or other content to the Service (“User Content”), you retain your rights in that content.

You grant me a limited license to host, process, store, reproduce, and use that content only as necessary to:

provide the Service,
maintain security,
prevent abuse,
comply with legal obligations,
and maintain or improve service reliability where legally permitted.

Private user chats and uploaded personal documents are not used to train general-purpose AI models unless explicitly stated otherwise.

14. Third-party services

The Service may rely on or link to third-party services, including:

hosting providers,
analytics providers,
authentication providers,
messaging platforms such as Telegram,
AI infrastructure providers,
public administration websites.

I am not responsible for third-party services, content, availability, or policies. Your use of those services may be governed by their own terms and privacy policies.

15. Suspension and termination

I may suspend, restrict, or terminate access to the Service if:

you violate these Terms,
I suspect fraud, abuse, or unlawful activity,
this is necessary for maintenance or security,
required by law,
or the Service is discontinued.

You may stop using the Service at any time.

16. Limitation of liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available”.

I am not liable for:

indirect, incidental, special, consequential, or punitive damages,
loss of opportunity, lost profits, lost savings, loss of data, or reputational harm,
decisions made based on chatbot outputs or form assistance,
missed appointments or unavailable appointment slots,
delays, failures, or actions of public authorities or third-party providers.

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.

17. Consumer rights

If you are a consumer, you may have mandatory rights under the laws of your country of residence that cannot be waived by these Terms. These Terms do not limit those rights.

18. Changes to these Terms

I may update these Terms from time to time. If changes are material, I will take reasonable steps to notify users, such as by posting a notice on the website or within the app.

Continued use of the Service after updated Terms take effect constitutes acceptance of the revised Terms.

19. Governing law and jurisdiction

These Terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection rules applicable in your country of residence.

Any dispute shall be submitted to the competent courts in accordance with applicable law.

20. Contact

For questions about these Terms, contact:

InmiBot
Email: info@inmibot.es

Terms of Service for InmiBot